Privacy Notice on the Processing of Personal Data

Last updated: 8 October 2026

This is the English translation of our privacy notice prepared under Türkiye's Personal Data Protection Law No. 6698. If the two versions differ, the Turkish original prevails.

1. Data Controller

Under Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by Bizzy Mobil Uygulama Çözümleri Ltd. Şti. (“Bizzy Center”, the “Company”) as data controller, within the scope described below.

2. Personal Data We Process

We process the following personal data through our website:

• Identity data: first name, last name
• Contact data: phone number or e-mail address, depending on the contact method you choose in the form
• Customer transaction data: your contact preference, the language of your request and the status of your call request (scheduled call time, whether the call was initiated)
• Audio and visual records: if you choose to be called, the audio recording of the phone conversation held with you
• Transaction security data: IP address, the page the request was sent from, approximate location (country/city) and time of submission

Apart from the contact form, there is no registration, membership or profiling, and no special categories of personal data are collected. Please do not share information the form does not ask for (national ID number, health or financial information, etc.).

3. Purposes of Processing

• Evaluating and responding to the requests, questions and offers you send us
• Fulfilling your call-back request: your request is forwarded to our representative via our call service provider and a phone call with you is set up. Requests received outside business hours are recorded and called in order when business hours begin.
• Reviewing phone calls for service quality and keeping evidence of their content
• Conducting pre-contract discussions, preparing and presenting offers
• Running business activities and customer relationship processes
• Keeping the website secure and preventing misuse and unsolicited (spam) submissions
• Complying with legal obligations and providing evidence in potential disputes

4. Legal Grounds

Your personal data is processed on the following legal grounds under Article 5 of the KVKK:

• Art. 5(2)(c): processing is directly related to the conclusion or performance of a contract (offer and negotiation processes)
• Art. 5(2)(ç): processing is necessary for the data controller to comply with its legal obligations
• Art. 5(2)(e): processing is necessary for the establishment, exercise or protection of a right
• Art. 5(2)(f): processing is necessary for the legitimate interests of the data controller, provided it does not harm your fundamental rights and freedoms (website security, preventing spam and misuse, keeping call recordings for service quality and evidence)
• Art. 5(1) (explicit consent): for non-essential cookies and for contact preferences based on your explicit consent

5. Method of Collection

Your personal data is collected electronically, by partially automated or non-automated means, when you fill in the contact form on our website, e-mail us directly, or through the phone call held with you.

6. Transfers

Your personal data is never sold or rented to third parties for marketing. It is shared only to the extent necessary to provide the service, with the following parties:

Transfers abroad are carried out under Article 9 of the KVKK and in line with the conditions set out in the legislation.

7. Retention Periods

• Requests that do not lead to a contract: 1 year from the last contact
• Discussions that lead to a contract: for the applicable statutory limitation periods after the contract ends (generally 10 years)
• Transaction security records: 1 year
• Form records on the website (kept for the call queue and misuse prevention): 30 days, after which they are deleted automatically
• Call audio recordings: on the same basis as above, depending on the outcome of the request

At the end of these periods your personal data is deleted, destroyed or anonymized.

8. Your Rights

Under Article 11 of the KVKK, you have the right to apply to the Company to:

• learn whether your personal data is processed,
• request information if it has been processed,
• learn the purpose of processing and whether it is used in line with that purpose,
• know the third parties in Türkiye or abroad to whom it is transferred,
• request its correction if it is incomplete or inaccurate,
• request its erasure or destruction where the legal conditions are met,
• request that third parties to whom it was transferred be notified of such correction, erasure or destruction,
• object to an outcome against you that arises from analysis exclusively by automated systems,
• claim compensation if you suffer damage due to unlawful processing.

9. How to Apply

In line with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may send your requests:

• in writing, with a wet signature, to FSM Mah., Balkan Cad., JUSTWork Ofis Kampüs, No: 62A, 34770 Ümraniye / İstanbul, Türkiye, or
• by e-mail to info@bizzy.center from an e-mail address you have previously notified to us and that is registered in our system.

Your application will be concluded within 30 days at the latest. It must include information that verifies your identity.

10. Changes

This notice may be revised in line with changes in legislation or in our services. The current version is always published on this page.

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